HELP & SUPPORT
A little help
goes a long way.
Looking for a feature, missing a saved friend, or have an idea?
Let’s find your next step.
Good things to know
Where can I download the new Bao Squish?
The new app is in development for iPhone and iPad. An App Store download link will appear here when an approved public release is available. The previews on this website are from development builds.
Do I need an account or internet to play?
The current app keeps its core play and saved progress on your device. No account is needed. Opening Help & Support, Privacy Policy or this website in your browser needs internet.
How do I customize a friend?
Open Friends, choose a Bao and use Decorate to change its look. You can give your creation a name and return to its original appearance from Studio.
Where are Dance Studio and Spa?
Open Game and choose the Create shelf. Bao Dance includes Watch & Dance and Dance Studio. Bao Spa and Playground are also on the Create shelf.
Where are my scores and saved creations?
Game records, friend appearances, creations, discoveries and dance routines are saved locally. There is no Bao account or cross-device cloud sync. If progress matters to you, avoid deleting the app or its data while troubleshooting.
Can I turn down sound or movement?
Open Options for the app’s sound and happy-move controls. You can also choose a background instead of the automatic time-of-day setting.
Does Bao listen to me?
The current app does not record your microphone or listen for spoken instructions. Dance uses the music and move sequences included in the app.
Can you help with an older Bao Squish build?
Yes. Include your app version and describe the screen you see. This website introduces the new app; older builds may have different features or menus.
Keep your little world safe.
If you’re troubleshooting, contact us before deleting the app. Your creations and progress are stored on your device.
SAY HELLO
Talk to us.
Email support@baosquish.com or prepare a message below.
How support information is handled